Everyone is so nice and professional and kind to us doing the job that they do, On-time all the time they like to get the job done in a timely manner. -Ms. Anna Tanklersley
Prompt service. Was here when promised. Very professional workmen. Finished even quicker than estimated. Explained everything in details I understood, including the operation of my new water heater. -Mr. Rick Elrod
Friendly and caring personality.
Theadore did a marvelous job.
Jamie was very polite and very informative and clean. He put everything back and I was very pleased.
I recommend them highly for their wonderful service. In fact I told a friend with a new toilet bowl problem last week. Service is Excellent! - Mrs. Patty Lillis
He is nice, friendly, did a good job. I want Theadore everytime. -Mrs. Betty Henderson
Good Work, prompt response, expensive.
Just want to thank Theadore again for his excellent and compassionate service, Such a comfort to know that while my husband is critically ill, and I needed to be at the hospital with him that Theadore was taking care of us. Also, grateful for the staff that I woke up and gave helpful advice when it was flooding under my house. -Mrs. Julie Key
The bottom was falling out of my hot water heater. I called Ben Franklin and a plumber showed up in less than 10 minutes. WoW! Jamie had the old heater out of the house in a matter of minutes. My new heater was up and running about an hour after I called. Jamie was great. a true professional. I will call again.
I like your business, your prices are a bit high for me, but Mr. Martin is an excellent plumber and has a good personality and did a wonderful job.
Very Courteous and Knowledgeable.
The plumbers who have come here have both been very polite, helpful and efficient. the flush valve that was replaced the first time someone came was leaking and needed further work.
Came on time, very polite and helpful, reasonably priced. Great! -Mrs. Erin Williams
Best repairman on Earth! I want to adopt him!-Mrs. Betty Henderson
Monica, office personnel, was very courteous, followed through quickly with appointment. Kept me in the loop for arrival of technician. Theadore was prompt and efficient with his task at hand, very well groomed, polite and acommodating. -- Jenna McRae Augusta, GA
Thank you for excellent service, Jamie's sincere good manners, along with helpful, valued information, were very much appreciated. He made installing a water heater look easy by his efficiency. He was very considerate and helpful. Mrs. Frances Johnson
The service was very quick. The technician was courteous and very knowledgeable. I have already recommended you to a friend.- Augusta, GA
The gentleman who were here were professional and explained to me everything that was going on.-Augusta, GA 30909
I am so pleased with your service. Your guys are wonderful. The young guy cleaned up under the cabinet and then organized everything back under the sink for me because I injured my back and was unable to do it. They couldn't have been nicer. I love my new faucet. I could not be more pleased with the faucet and the technicians. I will be your best advertisement. -Ms. Paula Still
Jamie was a nice person. He took care of my problem. He was professional and he knew what he was doing. If i had my way he would get a raise. I will call again, and I will always want Jamie.
Great Appreciation to Angela and Theadore on behalf of Benjamin Franklin Plumbing. Great service from Angela and great job well done by Theadore. Ben Franklin are our new plumbers. Fast and efficient thank to helping a husband take care of disabled wife.
Martin gave excellent service.
Martin is great. Angela always makes me smile. -Mr. James Harrison
The technician was very courteous. He explained everything in detail and was very helpful in explaining what was wrong. I will recommend Benjamin Franklin Plumbing and will use them again.
I called Benjmain Franklin Plumbing in the late afternoon and they were able to schedule a plumber that very day to help. The service was excellent and I would highly recommend Ben Franklin Pluming and Martin Bartlebaugh Thanks. - Mrs. Fran Jagoditsch
There when you need them - Anonymous, Evans, GA
Very please with the quality of work done and Johnny, the Benjamin Franklin Plumbing representative who did the work. - Evans, GA
Always prompt and friendly! Very Professional!-Evans, GA
Just wanted to take a minute to praise Martin, martin provided the service for our call on friday. He was most professional, extremely knowledgeable and confident. I would highly recommend Martin and Benjamin Franklin! We would welcome Martin on any future calls. Because this call and others, we would gladly recommend you for others who need plumbing services. -Mr. Larry Laughlin
Real happy with the service and promptness. Will be dealing with us in the future. Very Happy. I really appreciated the customer satisfaction on emphasis. -Mr. Calvin Jessie
Theadore is great. I have had him do several jobs for and would not want anyone else! Great Job Always! - Mr. Kent Pearson
You were the only plumber to respond to our after hours emergency (broken refrigerator water pipe line). Your employee went above the call of duty and spent several hours in getting us all fixed up. Kudos to him! Thank You! We will definitely use you again and highly recommend you! Mr. and Mrs. Bob McClearen-Aiken, SC
The two you sent knew what to do and did it quickly and very satisfactorily to me. Good workers and good work. - Aiken, SC
The technician and office staff were highly professional and the water heater repair work was completed as requested. That said, the pricing, although withing the market, was on the high end. I even opted to forego and additional repair- the rebuilding of a leaking shower valve because that estimate was so high. - Mr. Steven Roschelle- Aiken, SC
Arrived on time, very professional, explained things well
Martin did a good job, such a good job, very good job handling things. I thought ya'll were really hight that I would not be able to afford it. Martin told me about the coupon in the back of the phone book that helped. He was very prompt and professional. You could tell hes been doing this for awhile. I will definitely call martin back when I need to.
The service guy was very professional and informative.
Martin did an amazing job.
Prompt, Professional technician, Quality of work, knowledge of technician, friendly -Cordial Receptionist
I will recommend Benjamin Franklin Plumbing to my friends and family, but will tell them to ask only for "Martin" who is honest and so hardworking. .-Mr. and Mrs. Hadley
Very satisfied with work done and worker, neat clean job -Mrs. Socrates
Courteous and went out of his way to please. Excellent customer service. - Ms. Jean Reese
Timely, Efficient, and professional
North Augusta, SC
On time, organized, Knowledgable, personal appearance and vehicles appearance were good! Answered questions.
Wonderful employees came to my rescue! They did not stop working until the job was finished. I recommend you to friends and definitely I'll call again when I need your service!!!:):):) -Mrs. Jean Choplin
We had no problems-Great Service - Mr. Bruce Chavis
Martin did a fantastic job, its hard to put into words how he worked. He was complete and did a fine job. - Mr. John Alonzo,
Very professionall, explained work, did a great job -Mrs. Sharon Huff
You came when we needed you most!
Benjamin Franklin service guy knew exactly what was wrong. -Mrs. Cynthia Hill
Referred to Benjamin Franklin by a family member who was pleased with service received. We called and our water heater was replaced same day. I would recommend detailed bill by cost of water heater and hours of service and cost. otherwise very pleased.
Very Good service. Great Job, well satisfied. -Mr. David Redd
We like Martin, very professional.
Friendly, Respectful, caring representative. takes the time to educate the customer. Not offended by questions asked. A professional.
- Mrs. Linda Roach
Prompt-technicians does not waste time. technician is courteous.
Polite technician, explained everything to me. -Mr. Jenkins
Jamie did a great job, They (Lloyd and Mike) all did a great job with cleaning up too. Mike and Lloyd outside and Jamie on the inside of the house. -Mr. and Mrs. Redd
Service was excellent but the cost for service seems very high.
Very prompt service at a reasonable price. Problem was quickly located and repaired! Thank You! - Leslie Clark
Thank You! -Mr. Ned Maner
Staff always address the issues and make necessary repairs for all my tenants. -Mr. Douglas Gantt
Mike is very nice and sociable. Did and excellent job. Put my shrubs back how he found them.
Your Technician #137 Johnny, did everything in a very professional manner. I had a new hot water heater in one day and it is working fine. Thank You.
Lloyd went beyond the call of duty and did a great job. I know who to call the next time I need service. He made me proud .- Mr. Vernon Smith
Micki did a great job and was very professional- Mr. Tom Velky-North Augusta, SC
We gave them a perfect score 10- North Augusta, SC
Thank you for the prompt same day service. I Finally know what a hot shower feels like. I have given 3 people in my neighborhood your number. Thank You. - Mrs. Leomie Petoia
Outstanding service. -Mr. Stephen Robinson
Wish it wasn't so expensive but, Tech was very knowledgeable and timely to the appointment. - Mr. Richard Mabray
I so enjoyed speaking to the person that answered the phone, its so nice to talk to someone in t his type business that sounds like they enjoy their job and that they listen as well as they speak and are there to help. She is a huge asset to the company, also the plumber and his work ethics and friendliness. He seemed enjoyed to answer all my questions.
Jamie did an excellent job and I will utilize you in the future. -Mr. Hayward Thompson
Martin is pleasant, courteous..A capable plumber, excellent in service. Thank you Martin. - Tik and Louise Goei
Very Friendly and professional. Very willing to be as helpful as possible. Very understanding, nice person. - Mr. Jim Kocsis
Thank you for sending Martin he does a wonderful job for me. He is nice and explains things to me. I will use you again. P.S. I am telling all my friends about you guys also the girls in the office is so sweet too. -Mrs. Janet Brannon
Servicemen were very gracious and polite. I have used Ben Franklin Plumbing for years now, I have been extremely pleased with the service I have obtained Thank You!
Brand New Testimonials from some of our Recently Satisfied Plumbing Services Customers in the CSRA
ARRIVED AHEAD OF TIME. WORK WAS DONE AND EXPLAINED VERY WELL-MR. RICHARD
MEGGINSON- GROVETOWN, GA 30813
VERY GOOD SERVICE AND KNOWLEDGEABLE TECHNICIANS-MRS.WRIGHT-EVANS, GA 30809
PROMPT AND COURTEOUS, SAME INDIVIDUAL AS BEFORE WHICH WAS NICE, HE KNEW OUR
SYSTEM AND HOW TO FIX IT-MRS. KIM BURNS-MARTINEZ, GA 30907
THE WHOLE PROJECT WAS A GOOD EXPERIENCE, I CANT REMEMBER THE PLUMBERS NAME BUT
WANT TO GIVE HIM A BIG PLUS- SO NICE!-MR. BARRY EDLUND-AUGUSTA, GA 30909
I SPOKE WITH A FEW COMPANIES ON THE PHONE, BUT AFTER MEETING JAMIE IN MY HOME I WAS COMFORTABLE IN HIRING HIM TO DO THE JOB. HE HAD A TANK ALREADY IN HIS TRUCK AND WITHIN A VERY SHORT TIME HE HAD THE JOB COMPLETED. I DIDN'T HIRE BENJAMIN FRANKLIN,I HIRED JAMIE WHO HAPPENS TO WORK FOR BF. YOU'RE A LUCKY LOCAL COMPANY TO HAVE A TECH LIKE THIS.-MR. SCOTT HINTON- EVANS,GA 30809
PROFESSIONALISM AND TIMELINESS; FRIENDLY AND COURTEOUS-MR. LARRY BROWN-NORTH AUGUSTA, SC 29841
ABSOLUTELY BEST SERVICE!! DID NOT BEAT AROUND THE BUSH WORK WITH INTEGRITY!!! WILL
BE USING THIS SERVICE AGAIN IN THE NEAR FUTURE-MRS. JOSEPHINE FRISCIA-NORTH AUGUSTA, SC
FAST RESPONSE. DID THE JOB WELL.-MRS. BARBARA BONO-NORTH AUGUSTA, SC 29860
QUICK RESPONSE, COURTEOUS AND PROBLEM SOLVED ON ONE VISIT. COST WERE DISCUSSED
UPFRONT WITHOUT ANY SURPRISES. THANKS!-MRS RHONDA BURGESS-AIKEN, SC 29803
EXCELLENT SERVICE-MRS EUGENIA RYANS-AUGUSTA, GA 30906
I GAVE YOU A 10 BECAUSE YOU ALL HAVE GOOD CUSTOMER SKILLS. YOU HELPED ME BY WORKING ME IN ON THE TAIL OF MY NEIGHBOR. ALSO, YOU GIVE SENIOR DISCOUNTS!-NORTH AUGUSTA, SC
I'M REALLY IMPRESSED WITH THESE GUYS JAMIE AND SCOTTS WORK. ESPECIALLY SCOTT -HE WORKED REALLY HARD.-JACKSON, SC 29831
VERY SATISFIED WITH THE WORK THAT WAS DONE. LLOYD WAS VERY PROFESSIONAL .HEPHZIBAH, GA 30815
GREAT SERVICE AND ON TIME.-NORTH AUGUSTA, SC 29841
VERY HELPFUL ON TIME EXPLAINED EVERYTHING COURTEOUS-EVANS, GA 30809
THE TECH WAS KNOWLEDGEABLE, COURTEOUS, AND VALUED MY TIME.-GRANITEVILLE, SC
I FELT LIKE THE SERVICE WAS GREAT. YOUR TECHNICIAN WAS PLEASANT AND
KNOWLEDGEABLE. SO FAR THE REPAIR WORKS AND HE GAVE ME A RANGE OF PRICING
OPTIONS.- GROVETOWN, GA 30813
GREAT SERVICE ALWAYS! !-AUGUSTA, GA 30906
THEADORE CARSON IS SUCH A WONDERFUL PERSON. I APPRECIATE HIM SO MUCH. YOU HAVE A GREAT WE HAVE HAD WONDERFUL SERVICE FROM BENJAMIN FRANKLIN EVERY TIME WE HAVE TO CALL. ALWAYS PROMPT AND EFFECTIVE YOUR EMPLOYEE THEADORE DOES WONDERFUL SERVICE.-NORTH AUGUSTA, SC 20941
Service was fast- complete professional. I would call you again if something happened again. Could you recommmend someone to replace my floor from water damage, Thank You- Ms. Tina Corujo- Graniteville, SC
Drew made me smile. He was very courteous and did a very good job and gave an explanation of what was going on and what needed to be done.-Far-Rockaway, NY 11694.
Drew is a very nice man. I will use you from now on because of him.- Ms. Janet Cofer, North Augusta, SC
He fixed the problems and let me know what it would be. Very nice and considerate man. If I have any other problems I will call again.- Ms. Sandra Cliett, Augusta, GA
Scored a Perfect 10 - Ms. Sandra Bragg, Warrenville, SC
Always on time and always do a great job- Mr. Donald Dodson, Jackson, SC
They were very professional and pleasant. I am well pleased with the work.-Bill Long, North Augusta, SC
They were very professional in doing the job, and very polite and knowledgeable. A Job well done. - Laureta Reynolds, Hephzibah, GA
They did a great job. They were awesome and cleaned real good. - Celia Black, North Augusta, SC
My husband and I are so thrilled with the work Drew has done. He deserves a Steak dinner. He really did a great job and in just two days accomplished what we have been worrying with for three weeks. Thank you to him and the company. He was a joy to work for us. - Aiken, SC
I am very pleased. He was very polite and I am well satisfied.- Ms. Evelyn Clark-Jackson, SC
Great job of troubleshooting and very helpful.- Mr. Nick Nichols-Appling, GA